How to Change your Thales SafeNet/Gemalto Token Password

1. Sign in to your SSL.com account.
2. Click the Orders tab, followed by the download link of your certificate order to display its details. On the physical tokens section, activate your Thales token by placing its serial number on the allotted field. Upon activation of your Thales token, the physical tokens section will display your Activation PIN and Admin PIN. The Admin PIN is your PUK and the Activation PIN is the Token Password. 
   

How to Change your Current Thales SafeNet Token Password

1. Open SafeNet Authentication Client.
   
2. Click Change Token Password
   
   
3. On the Change Password Token window, do the following tasks:
   1. In the Current Token Password field, enter your current token password that you use for signing.
   2. In the New Token Password and Confirm Password fields, place and confirm your new token password.  Take Note of the password requirements: A secure password has at least 8 characters, and contains upper-case letters, lower case letters, numerals, and special characters (such as !, $, #, %). 
      
   3. Click OK to finalize the process.
      
      
4. Success! A message will appear confirming the change in your token password. You can now proceed to sign your file using your new password. After changing your Token Password, it is advisable for you to store it in a password manager. 
   
   

How to Set New Token Password Due to Locked Token

1. Open SafeNet Authentication Client.
   
2. Click the gear icon for an Advanced view.
   
   
3. Next, click the icon with your device’s name next to it and then, the button Set Token Password.
   
   
4. In the following window, enter your PUK on the Administrator Password box. 
   
   
5. Finally, enter the new password in the next two fields Token Password and Confirm Password and click the OK button. 
   
   
6. Success! You now have a new token password that you can use for signing.